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veryscary21

ANSWERED Account Retrieval Request

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Hello Dside.

One of my guild members accidentally shared his account details to our guild GC. I had to change his password for him but unfortunately, I forgot the password. Password reset is not working since a dummy email was used to create the account. Is there a way that we can generate a new password for the account or maybe get a copy of the password? I have reached out to Neko earlier and was advised to post the issue here since only admins have access to the database. I've shared with Neko all the supporting details and artifacts to authenticate this issue. Available upon request. Thank you!

 

- Malakoff

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The only one who can help with this is the admin, we'll forward this to him.

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11 minutes ago, Luna said:

The only one who can help with this is the admin, we'll forward this to him.

Thanks Luna! Please let me know if i need to send the supporting artifacts via IM 🙂

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I'll send you a PM now.

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Hi GM team,

Just wanted to check if we received any updates on this.

 

Thanks!

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Solved.

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